Privacy Policy

Effective Date: October 2025
Website: https://suoxiskincare.com

At SUOXI Hospital (Skin Care), we value the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our hospital, website, or any of our digital services.

Information We Collect

We collect personal information that helps us provide safe, efficient, and personalized healthcare services. This may include:

• Personal details such as your name, phone number, email address, gender, and date of birth.
• Medical history, treatment records, prescriptions, and laboratory results.
• Appointment information, including doctor preferences and consultation history.
• Payment and billing information for services rendered.
• Technical information such as IP address, browser type, device information, and usage data when you visit our website.

How We Use Your Information

Your information is used strictly for professional and lawful purposes, including:

• Providing medical consultations, treatments, and follow-up care.
• Managing appointments, billing, and service records.
• Communicating with you regarding treatment updates, offers, or health tips (with your consent).
• Improving our website, online experience, and hospital management systems.
• Complying with legal and regulatory requirements.

Data Protection and Security

We take the protection of your personal and medical data very seriously. SUOXI Hospital uses secure servers, encrypted communication, and restricted access controls to prevent unauthorized access, disclosure, or modification of information. All staff and medical professionals are trained in patient confidentiality and data security.

Sharing of Information

We do not sell, rent, or trade your personal data. Your information may only be shared with:

• Licensed doctors and medical staff involved in your care.
• Diagnostic laboratories or pharmacies (only when required for treatment).
• Regulatory or legal authorities when required by law.
• Third-party service providers (such as payment gateways or cloud storage) under strict confidentiality agreements.

Cookies and Website Usage

Our website may use cookies to enhance user experience, analyze site traffic, and provide personalized services. You can choose to disable cookies in your browser settings, though some features of our site may not function properly without them.

Your Rights

As a valued patient or visitor, you have the right to:

• Access, correct, or request deletion of your personal data.
• Withdraw consent for promotional communications.
• Request details about how your data is processed or shared.

For any privacy-related requests, you may contact our Data Protection Officer at info@suoxiskincare.com.

Third-Party Links

Our website may contain links to external sites for informational purposes. SUOXI Hospital (Skin Care) is not responsible for the privacy practices or content of those websites.

Policy Updates

SUOXI Hospital reserves the right to update or modify this Privacy Policy at any time to reflect new legal requirements or service changes. Updated versions will be posted on our website with the effective date clearly stated.

Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

SUOXI Hospital (Skin Care)
3rd Floor (Lift-2), 122 Priyangon Faizunnessa Business Center, Kakrail Road, Dhaka-1217
📞 Hotline: +8809613002003
📧 Email: hello@suoxiskincare.com
🌐 Website: https://suoxiskincare.com