FAQs

SUO XI Skin Care & Aesthetic Center — FAQs

General

1️. What is SUO XI Skin Care & Aesthetic Center?
We are a professional skin care and aesthetic center in Dhaka offering advanced, non-surgical treatments for skin, hair, and body concerns.

2️. Where are you located?
3rd Floor (Lift 2), 122 Priyangon Faizunnessa Business Center, Kakrail Road, Dhaka 1217, Bangladesh.

3️. What are your opening hours?
We are open every day from 8:00 AM to 8:00 PM.

4️. How can I book an appointment?
You can call us at +8809613-002003, message us through our website, or visit our clinic in person.

5️. Do you offer consultations?
Yes, we provide both initial and follow-up consultations to assess your skin and plan your treatments.

6️. Is there a consultation fee?
Our initial consultation is usually complimentary, but some specialized assessments may carry a nominal charge.

7️. Do you accept walk-in clients?
We recommend booking appointments in advance, but we do accommodate walk-ins if there is an available slot.

8️. Is parking available?
Yes, there is parking space available around the Priyangon Faizunnessa Business Center.

Treatments

9️. What skin treatments do you offer?
We offer acne treatment, scar reduction, pigmentation treatment, laser skin rejuvenation, hydrafacial, chemical peels, and more.

10. What body treatments are available?
We provide body contouring, skin tightening, fat reduction, and laser hair removal.

11. Do you provide hair treatments?
Yes, we offer PRP therapy for hair loss, scalp rejuvenation, and related treatments.

12. What devices or technologies do you use?
We use US FDA–approved machines, including diode laser, Q-switch Nd:YAG, CO2 fractional laser, RF devices, and other modern technologies.

13. Are your treatments safe?
Absolutely. Our procedures are performed by trained professionals with world-class, safe, and certified equipment.

14. Will there be pain or discomfort during treatment?
Most procedures are minimally invasive and cause little to no discomfort. We use numbing creams and gentle techniques as needed.

15. How many sessions will I need?
It depends on your skin or hair concern. Our doctors will discuss your customized plan during your consultation.

16. Is there any downtime after treatment?
Most of our treatments have no or minimal downtime, though mild redness or sensitivity may occur temporarily.

17. Do you offer non-surgical face lifting?
Yes, we provide non-surgical face tightening and lifting solutions through radiofrequency and other advanced methods.

Pricing & Payments

18. How much does treatment cost?
Prices vary by treatment. We provide a transparent cost estimate after consultation.

19. What payment methods do you accept?
We accept cash, debit/credit cards, mobile banking (bKash, Nagad), and online payments.

20. Do you offer treatment packages?
Yes, we have affordable packages for multiple sessions, which our staff can explain during your consultation.

21. Are there discounts available?
Occasionally, we offer seasonal promotions and packages — please check our website or social media for updates.

22. EMI or installment payment available?
In some cases, for higher-value packages, we can discuss flexible payment plans. Please inquire at reception.

Aftercare & Results

23. How should I care for my skin after treatment?
Our team will give you a detailed post-treatment care plan suited to your specific procedure.

24. When will I see results?
Some treatments show results immediately, while others take a few weeks to achieve maximum benefits.

25. Are results permanent?
Results depend on your skin type, lifestyle, and maintenance. Periodic follow-ups may help maintain results longer.

26. Can I wear makeup after a treatment?
Depending on the treatment, you may be advised to avoid makeup for 24–48 hours. Your specialist will guide you.

Safety & Policies

27. What COVID-19 precautions do you follow?
We follow strict hygiene and sterilization protocols, staff PPE, and client screening to ensure your safety.

28. Do you guarantee privacy and confidentiality?
Yes. We take client privacy seriously and keep all medical and personal data confidential according to applicable laws.

29. Can teenagers take treatment at your center?
We treat clients above 18. In some cases, minors (16–17) may be treated with guardian consent, depending on the procedure.

30. How can I contact you for more information?
Call us at +8809613-002003, email [email protected], or send a message through our website contact form.